Position Overview & Specifications

Job Description:

  • Provide support to customers
  • Telephone Experience
  • Have excellent problem-solving skills and be willing to bring creativity, innovation and a flexible approach.
  • Handling all incoming customer queries and questions.
  • Providing the appropriate service and information or referring clients to another department
  • Proactive in spotting issues, identifying improvements, and keeping your industry knowledge up to date.
  • Ability to work independently and collaboratively with a team
  • Strong communication skills, both verbal and written Skilled in using Microsoft Word
  • Organised individual with good time management skills and the ability to complete tasks within deadlines.
  • Excellent attention to detail
  • Ability to work to deadlines and to multi-task effectively Experience requirements

Job Type: Full-time

Salary: From £19,000.00 per year

Benefits:

  • Work from home

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay

Work Location: One location