Position Overview & Specifications

We are looking for a Counter Assistant to join our friendly team at High Lane, who will enjoy helping customers in our community. Previous experience working in a Post Office environment would be preferred but we would be willing to train the right applicant.

This position will be 25 hours per week; Monday, Tuesday and Friday, 9am to 5.30pm (with an hours for lunch) and 3 in 4 Saturdays, 9am to 12.30pm.

We are looking for an individual that prides themselves on a high level of customer service. The successful applicant will need to be flexible to cover holidays & sickness when necessary.

Responsibilities:

  • Dealing with all Banking/ Financial Services
  • Royal Mail and Parcelforce services
  • Selling Foreign currency and Travel Insurance
  • Daily reports and Cash Declarations

The ideal candidate will:

  • Be presentable and have a professional approach
  • Have a courteous telephone manner
  • Have experience of working with customers, both face to face and by telephone.
  • Have previous retail experience