Position Overview & Specifications

Job Involves:

  • Working on the Telephone. Receiving calls from customers (Motoring Organisations, Insurance Companies, Accident Repair Centres and The General Public)
  • Taking Job details.
  • Dispatching jobs to the right Resources.
  • Dealing with vehicle storage enquires
  • Releasing vehicles to owners and insurance companies and taking payments
  • updating jobs

Skills Required:

You will be working in a very fast pace environment, which will require you to use your own initiative, be able to work under pressure, take charge of situations, managing jobs from start to finish.

Basic computer skills are necessary.

Basic Motoring Knowledge is preferred but not essential

Good Geographical Knowledge (Birmingham and Surrounding Areas) is required

Good Telephone Manner.

Calm and Professional Approach.

Previous experience as a controller is needed (Training will be provided).

Wage / Salary will be discussed in interview.

Shifts available

8am to 5pm Monday to Friday

Job Types: Full-time, Part-time, Permanent

Salary: £9.50 per hour

Ability to commute/relocate:

  • Birmingham, B44 9EH: reliably commute or plan to relocate before starting work (required)

Job Types: Full-time, Part-time, Permanent

Salary: £9.50 per hour

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Birmingham: reliably commute or plan to relocate before starting work (required)

Work Location: One location