Test Analyst

Purpose Reporting to the Test Manager, this role’s primary focus will be to undertake testing activities and deliver testing services for change projects and programmes, and for work-packages and application changes within the small/medium change portfolio of work. They will be responsible for handling and completing all relevant test activities within the remit of projects or work-packages, covering both functional and non-functional testing; and also be responsible for delivering project testing services in line with MS Amlin standards. Responsibilities will include:

• Analysis of test requirements and the creation of test scenarios and scripts
• Execution and maintaining of test scripts and other test deliverables
• Tracking and reporting on incidents and test progress to key stakeholders
• Contributing to peer-reviews of test documents, artefacts and deliverables
• Liaising with other team members, Business and third-party stakeholders

The job holder will work closely with the application development, project teams, the Business user acceptance stakeholders and third-party teams. They will also need to be able to communicate to Business stakeholders in non-technical terms; and have a good understanding of insurance underwriting and MS Amlin’s business. Excellent communication skills are a clear advantage, as is attention to detail, proven time management skills and a creative approach to problem solving. Good technical background and knowledge of test automation frameworks, techniques and tools, are desirable; as they will be expected to contribute to and build on the current MS Amlin’s standards, frameworks and automation capability. The individual is expected to continue developing their expertise in testing methodologies and to support the MSAmlin’s goal of further developing test capability and testing practices in line with industry best practice; to drive the testing function forward towards improved process efficiency and repeatability. A strong working knowledge of Agile is essential; as is an understanding of mainstream test and defect management tools. They must be able to work effectively both on their own, with minimal supervision, on small changes and within a larger team when working on more complex areas of change. Key Result Areas. Software Testing/Quality Assurance: Execute test plans, and develop, maintain and execute manual and automated test scripts, as required. They will be expected to undertake and complete all test analysis, specification and execution activities within the relevant projects or work-packages, delivering to time and budget, and in line with project or BAU requirements. Test Review/Reporting: Work with the Project Manager, Test Manager, Test Lead and/or other team members to review test documentation and requirements to enable testing to be effectively specified and executed. Prepare test output reports and acceptance notes as required; and participate in test reviews and sign-off meetings. Test Environment/Data: Work with the development and application support teams to prepare, validate and maintain the test environment and any requisite configuration and test data. Knowledge Transfer: Work with other team members to contribute to post project/work-package completion, ensuring that test artefacts are maintained to allow for regression testing when modifications are made in the future, and that all tacit knowledge necessary for running the regression test artefacts is captured, reposited and shared appropriately. Ensure that testing specification and execution are documented in sufficient detail to facilitate review by internal and external auditors. Business Interaction: Establish a close working relationship with key Business users and provide key stakeholders with relevant information on relevant testing activities. Compliance: To act in accordance at all times with the company’s Business Ethics Policy. To be satisfied that their activities comply with all relevant Company, FCA, Lloyd’s regulatory and legal requirements, with particular reference to the Competition Policy, Anti-Money Laundering and Health and Safety Policies. Confidentiality: To act at all times with professional integrity. The role may be exposed to sensitive information and the job holder must at all times ensure the confidentiality of this information whether concerning members of staff or company business. Personal: To ensure own development in areas of technical and non-technical competencies. The Operating Environment and Context of the Job

• Experience executing test activities
• Understanding of the Insurance Sector
• Strong understanding of the full test lifecycle and the ability to apply this to develop effective test execution artefacts and deliverables
• Strong communication skills
• Ability to work effectively across matrix teams, including any third-party teams
• Self motivated and able to work well under pressure
• Attention to detail
• Good awareness of test industry standards and trends
• Understanding of test and defect management tools

Cultural Behaviours: The behaviours/competencies that the job holder must exhibit for desired cultural fit. Drive: Being resilient, delivering results, demonstrating confidence and courage, sharing success, raising standards, taking personal accountability Judgement: Strategic thinking, integrity, problem solving, decision making, agile and innovative thinking Leadership: Engaging and inspiring each other, building on capability, being visible, ensuring and contributing to change Commercial Acumen: Creating value for clients, understanding the external environment, international / regional breadth, identifying and escalating risk, disciplined execution Partnership: Building relationships, leveraging collective efforts and collaboration, creating an inclusive environment, communicating effectively Client Service: Being accessible and proactive, building trusted relationships, developing client insight, ensuring fair outcomes Job Specific Competencies:

• 1. Knowledge of Testing Principles and Processes
• 2. Knowledge of working with different testing methods and techniques
• 3. Experience of test analysis and execution
• 4. Experience of working directly both with end-users and development teams
• 5. Insurance background
• 6. Minimum ISTQB Certified Tester Foundation

Key Interfaces:

• Other IT Functions, including:
  • Development Operations
  • Infrastructure and Security
  • Service Delivery
  • Solution Architecture
• Project Managers and Business Analysts within the Business Change function
• Business Users across a range of business units

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