Position Overview & Specifications

What We Do

Foundation Studies are looking for a Receptionist to join our PMLD department. We are a friendly, enthusiastic team with a passion for working with a diverse group of young people, to deliver an outstanding experience to our students, visitors and stakeholders. You will be part of the departments transition into a brand new building so will be working in a busy environment. We offer a great benefits package and provide onsite training to support you in your role.

What You Will Do

  • To be that friendly first point of contact and an enthusiastic voice on the other end of the phone
  • Providing a positive and memorable service to all students, potential students, staff, parents/carers and any other stakeholders across Luminate Education Group.

Your Profile

  • Relevant Customer Service experience
  • Experience in working in a customer-focused role/environment.
  • ICT Level 2 qualification Knowledge of data protection and confidentiality requirements.
  • Good communication skills.
  • Good attention to detail and accuracy.
  • Problem-Solving skills.
  • Literacy and Numeracy at Level 2 or above

If you have any questions regarding this role, please contact Clair Armstrong at