Position Overview & Specifications

End Date Monday 29 May 2023 Salary Range £34,767 - £38,630
Agile Working Options Hybrid Working Job Description Summary Business Planning & Operations is a newly expanding central team at the heart of the Chief Customer Office (CCO). Providing dedicated budget management, planning & reporting support to enable planning and delivery of targeted marketing activity across CCO.

This role provides an outstanding opportunity to support the CCO Budget Manager, working across a wide range of CCO colleagues and stakeholders, to coordinate and oversee the CCO cost base by maintaining accurate budgets and plans, delivering monthly reporting, ensuring the function stays within budget and overseeing the agreement of annual budget planning processes.

You’ll help us by…
Working with the Budget Manager to:

  • Support CCO colleagues through the various budget management cycles.
  • Ensure investment is focussed on delivering the best marketing returns and alignment to strategic priorities.
  • Coordinate the monthly management and reporting of all CCO budgets
  • Support the management of the CCO resource cost base to ensure the function stays within budget.
  • Be a subject matter expert in all aspects of budget management best practice/principles, responding to queries and issue resolution for our c.700 CCO colleagues.
  • You’ll also play a role in planning and management of Travel, Property and technology budgets.

Types of skills we’re looking for:
  • Strong collaboration skills and ability to build strong and trusted working relationships.
  • Proven record of responding to queries and resolving issues.
  • Good knowledge of LBG budget and cost management principles
  • Analytical / logical and cost / value orientated.
  • Strong attention to detail to ensure key budget and cost information is accurately managed and reported
  • Highly organised with ability to plan and operate independently
  • Able to work at pace and under pressure, making appropriate prioritisation calls.
  • Good knowledge of Excel and PowerPoint with a desire to develop further
Job Description Business Planning & Operations is a newly expanding central team at the heart of the Chief Customer Office (CCO). Providing dedicated budget management, planning & reporting support to enable planning and delivery of targeted marketing activity across CCO. This role provides an outstanding opportunity to support the CCO Budget Manager, working across a wide range of CCO colleagues and stakeholders, to coordinate and oversee the CCO cost base by maintaining accurate budgets and plans, delivering monthly reporting, ensuring the function stays within budget and overseeing the agreement of annual budget planning processes. You’ll help us by… Working with the Budget Manager to:
  • Support CCO colleagues through the various budget management cycles.
  • Ensure investment is focussed on delivering the best marketing returns and alignment to strategic priorities.
  • Coordinate the monthly management and reporting of all CCO budgets
  • Support the management of the CCO resource cost base to ensure the function stays within budget.
  • Be a subject matter expert in all aspects of budget management best practice/principles, responding to queries and issue resolution for our c.700 CCO colleagues.
  • You’ll also play a role in planning and management of Travel, Property and technology budgets.
Types of skills we’re looking for
  • Strong collaboration skills and ability to build strong and trusted working relationships.
  • Proven record of responding to queries and resolving issues.
  • Good knowledge of LBG budget and cost management principles
  • Analytical / logical and cost / value orientated.
  • Strong attention to detail to ensure key budget and cost information is accurately managed and reported
  • Highly organised with ability to plan and operate independently
  • Able to work at pace and under pressure, making appropriate prioritisation calls.
  • Good knowledge of Excel and PowerPoint with a desire to develop further
What we can offer you in return Our continued commitment to helping Britain prosper means that as a colleague you can make a difference to customers, businesses and communities. Together we have a key role to play in shaping the bank of the future, whilst the scale and reach of our Group means you'll benefit from access to a wide network to support continued opportunities to learn, grow and develop. We're an equal opportunity employer, and we deeply value inclusion and diversity within our organisation. We’re focussed on creating a values-led culture to ensure we all have the opportunity to make a real difference together. So, if you're a colleague who would like a new challenge or a change in direction and you have a keen interest in marketing we would love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.