Position Overview & Specifications

Duties & responsibilities will include:

  • Answering inbound calls and responding to customer emails
  • Assisting with arranging MOT & Services for customers
  • Support the Aftercare Team with the creating and processing of invoices & Purchase Orders
  • Claiming for completed service and repair work
  • Creating and maintain reports using MS Excel
  • Use of CRM Database
  • Provide administrative support to the team as required
  • Escalating any serious concerns to Management promptly

Attributes:

  • Strong attention to detail
  • Punctual and able to manage a workload efficiently
  • Empathetic with a positive, friendly, ‘can-do’ attitude
  • Accurate with data processing
  • Ability to both work well within a team and autonomously

Experience in MS Office packages (Word, Outlook & Excel) and Sage 200 is beneficial but not essential.

Benefits:

  • Annual salary review
  • Onsite parking
  • 25 days holiday + bank holidays
  • Company Pension Scheme

Job Types: Full-time, Permanent

Salary: £10,500.00-£20,319.00 per year

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Batley: reliably commute or plan to relocate before starting work (required)

Work Location: In person