Position Overview & Specifications

  • Level 1 - 3 hardware & software support.
  • Provide hardware support for desktops/laptops/tablets/peripherals/telecoms/thin client/mobile devices.
  • Software core build application support for lifecycle of current apps & new introductory apps.
  • Operating system support for Windows & IOS platforms.
  • Use ITSM Service Now tooling for all Incidents, user requests and changes.
  • Ensuring SLAs are not breached, and all administration tasks are within the accepted conduct and governance guidelines.
  • Project work within UK Client Services scope.
  • Strong customer services competencies.
  • Effective communicate skills – written & verbal.
  • Positively driven as a team member and individual.
  • Strong experienced Windows/MS Office and Messaging products.
  • Experienced within the Banking or Financial Sector. (Advantageous)
  • Mobile device platform support.

Job Types: Full-time, Temporary contract
Contract length: 6 months

Pay: £300.00 per day

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (required)

Work Location: In person